Regret button
Regret Button
Passenger refunds will be processed according to the conditions set forth in resolution 1317/53
S.E.T.O.P (*)
We only work with refunds and it is done under the policies and conditions informed before payment
your purchase.
(*) Refund conditions:
Retentions:
- 30% within 24 hours of departure of the bus.
- 20% between 24 hours and 48 hours before departure of the bus.
- 10% with more than 48 hours in advance of the bus departure.
Tickets issued with promotional rates have no refund or changes of any kind, without exception.
Thank you for choosing us to start your travels.
Refunds: Tickets purchased via web can be returned, only by the HOLDER of the card and with the retentions provided for in the commercial conditions that were accepted. You can click here to enter and return your ticket with the data requested by the site. Remember that the locator is on the ticket, below the seat number. If you have difficulties in managing the return through the web, we ask you to write to us choosing the Customer Service option, in the following Link taking into account our customer service hours.
Commercial conditions